Our Beliefs
We Keep Your Business Flowing
Since 1982, our primary goal is to earn your trust simply by providing you with the most courteous and knowledgeable customer service and the most lucrative rewards program in the water well industry.
Service
Preferred Pump prides itself on the service we provide to all of our customers. Whether you’re looking for information about water well pumps and equipment, have a credit inquiry, have questions about your invoices, or need help with your Dealer Awards trips and merch, we have a dedicated and trained staff ready to help you.
Quality
Preferred Pump provides water well pumps and equipment from all of the top brands you know and trust. These products are constructed with state-of-the-art precision and use FDA-approved stainless steel and PVC, when applicable.
Trust
We value your trust more than anything and have as trong sense of business ehtics to maintain your buying loyalty. Business ethics goes beyond just a moral code of right and wrong; it attempts to reconcile with companies must do legally versus maintaining a competetive advantage over other businesses.
Safety
When you’re the top North American distributor of water well pumps and equipment, the safety of your delivery fleet plays a significant role in your daily operations. We put tremendous thought into the safe arrival of your products to assure they arrive in a reliable and timely manner without issue.
Rewards
Preferred Pump provides the best rewards program in the water well pump and equipment industry. We offer 1 point for every $1,000 you spend with us, and you can use those points in our Dealer Awards catalog, which has over 400 quality products.
Our program also allows you to buy amazing vacations with luxurious accommodations and roundtrip airfare for two to Las Vegas and some of the world’s most renown beaches.
Marketing
Our Marketing Department handles every aspect of our Dealer Awards Program from start to finish. They will coordinate all of your travel and lodging accommodations and can answer all questions regarding the Merchandise Catalog and Open House events.
You
Who values quality products, affordable prices, and reliable service to maximize your profits and stand out above your competition.
US
The top North American distributor of the water well pumps and equipment you’ve come to rely upon from the top brands you know and trust.
Together
The partnership we form with you is something we’ll never take for granted. We will always aim to earn your trust with quality products, superior customer service, and the best Dealer Awards Program in the industry.
Our Team
Preferred Pump relies upon a collection of dedicated professionals to oversee our daily operations and expedite your orders quickly and professionally.
Senior Management
Randy Lyne
President
rlyne@preferredpump.com
Craig Shelton
Chief Financial Officer
cshelton@preferredpump.com
Scott Sizemore
Vice President Purchasing
ssizemore@preferredpump.com
Dylann McNeill
Controller
dmcneill@preferredpump.com
Group Managers
Tom Bowers
Group Manager – CA, NV
tbowers@preferredpump.com
(559) 289-1976
Randy Carnes
Group Manager – FL, GA, IN, SC
rcarnes@preferredpump.com
(317) 695-3069
Jeff Cross
Group Manager – CT, NJ, MA, ME, OH, WI
jcross@preferredpump.com
(616) 452-0346
Benny Gonzalez
Group Manager – CO, KS, MN, MO, NE, OK
bgonzalez@preferredpump.com
(956) 534-4915
David Green
Group Manager – AZ, OR, WA
dgreen@preferredpump.com
(509) 543-7241
Doug Grooms
Group Manager – NC, TN, VA
dgrooms@preferredpump.com
(828) 329-5576
Jim Hopkins
Group Manager – TX
jhopkins@preferredpump.com
(317) 695-0728
Marketing & Dealer Awards Program
Kaylee Kendrick
Marketing Director
(800) 974-2031, x12639
(817) 413-2639
(817) 413-2626
kkendrick@preferredpump.com
Matt Leach
Design + Web
(800) 974-2031, x12646
(817) 413-2646
(817) 413-2626
mleach@preferredpump.com
Jenhifer Baughman
Program Coordinator
(800) 974-2031, x12636
(817) 413-2636
(817) 413-2626
jbaughman@preferredpump.com
Angela Walker
Marketing Assistant
(800) 974-2031, x12672
(817) 413-2672
(817) 413-2626
awalker@preferredpump.com
Anne Schmitt
Program Coordinator
(800) 974-2031, x12645
(817) 413-2645
(817) 413-2626
aschmitt@preferredpump.com
Dillan Sisneros
Marketing Associate
(800) 974-2031, x12693
(817) 413-2693
(817) 413-2626
dsisneros@preferredpump.com
Human Resources
Mark Foster
Human Resources Manager
(800) 974-2031, x12644
(817) 413-2644
(817) 413-2626
mfoster@preferredpump.com
Crystal Hilbert
Human Resources Specialist
(800) 974-2031, x12632
(817) 413-2632
(817) 413-2626
chilbert@preferredpump.com
Lauran Ashworth
Benefits Specialist
(800) 974-2031, x12615
(817) 413-2615
(817) 413-2626
lashworth@preferredpump.com
Fleet & Safety
Heike Wallace
Fleet & Safety Manager
(800) 974-2031, x12649
(817) 413-2649
(817) 413-2626
hwallace@preferredpump.com
Destiny Castilleja
Human Resources Assistant
(800) 974-2031, x12603
(817) 413-2632
(817) 413-2626
dcastilleja@preferredpump.com
Accounts Payable
Kristin Gray
Accounts Payable Manager
(800) 974-2031, x12624
(817) 413-2624
(817) 413-2626
kgray@preferredpump.com
Accounts Receiving
Lorri Howard
Accounts Receiving Manager
(800) 974-2031, x12616
(817) 413-2616
(817) 413-2626
lhoward@preferredpump.com
With 55 Nationwide Warehouses, Preferred Pump is the #1 Distributor of Water Pumps and Water Well Supplies in North America
CORPORATE ADDRESS
Preferred Pump
2201 Scott Avenue
Fort Worth, TX 76103